ServiceGuru helping you do more!

From initial consultation through to setup and training, ServiceGuru makes going from Zero to Hero a fast and painless process.

Here at ServiceGuru, we have been working with trades and service businesses since 2010. In that time we have been fortunate to work with every type of service business, big and small, and to meet incredible business owners, just like you.
 

By responding to customer feedback, we have tailored our products and services specifically to meet your business needs!

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45 Min Free Consultation

Find out if ServiceGuru is right for your business.

Already an existing customer? Talk to one of our experts about getting the most out of your system or how we could optimise your system to better meet your needs.

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System Setup Packages

Have your account professionally setup for your business.

Our customers know the value of a correctly configured system. We take the time to understand how you work, then build your system to meet your specific requirements, including industry-specific forms and professionally designed quotes and invoice documents.

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Training & Support

Essential to all new systems, proper training can be the difference between success or failure. Our ServiceGuru Academy takes you through each and every aspect of your new system in a progressive and easy to learn format.

Training & Support

As with anything new, it is key to have a thorough understanding of your system to build confidence and take full advantage of all the benefits it has to offer. We understand that training and support needs to be accessible, quick and easy to use. That's why we have developed three excellent tools to help you achieve more, faster!

 

 

Included free with every system, service or add-on, the ServiceGuru Portal is your direct link to our team and your dedicated success manager. It is yours, and unique to you, with details, tips and tricks, and information about all the products and service you have. Book time with us, accept quotes, send us request, upload documents, ask questions,  see progress on orders and even see what our team are listening to on Spotify while they work. :) It is your fast track and concierge all rolled into one. 

 

 

Knowledge is power, and our ServiceGuru Academy is your secret weapon. Included with all our products, our simple to use and intuitively designed courses as well as our systematic, modular, spaced learning approach, assure maximum information retention and an effective fun approach to learning. ServiceGuru Academy teaches you every aspect of your system in a format that is easy, but most of all, one that you will remember! You can access your training 24/7 from anywhere, making it easy to learn outside of office hours, and to share with your team. Best of all, your dedicated tutor is there to assist you whenever needed.  With Academy+ you can even see who in your team has completed their training or how far along they are.

 

Need System Training? Call or Contact us on the form below.

 

 

 

 

Training

You and your businesses never stop, whether adding new team members, products or services, growth and changes are an exciting reality. We understand first-hand how dynamic business can be and we also know how important it is to able to respond and make changes easily and effectively. In this fast paced world, having access to information and the right tools and people is essential. Introducing ServiceGuru OnCall: a cost-effective way for you to respond quickly, make changes, access information, and develop new tools forms or systems.

 

Need Support? Call or Contact us on the form below.

 

 

 

 

Support

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Custom Quotes & Invoices 

Well-designed quotes and invoice documents help your customers know they are dealing with a professional service provider. Make a great first impression by using one of our Library documents or have our team design something bespoke.  

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Forms

Paperwork and compliance documents needed on site will be critical to any business. Our forms store offers you an extensive range of digital forms covering all industries, as well as essential general business forms. Have an existing business form that needs converting? Our custom forms team is here to help!

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Add-ons

Wish your system did even more? With more than 22 Add-ons and growing, you can optimise your business the way you want and need with just a few clicks. From Customer Portals to advance reporting and job management, we are sure you will love the time-saving functionality all ServieGuru addon will add to your system

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Customisation, API & Integration 

At ServiceGuru, we know your business requirements will be unique. That’s why we have a dedicated Custom Development Team to assist you in building a system tailored to your needs. We specialise in API integration of third party systems and custom builds, and we can even embed M8 into your existing framework. Whatever your need, we’ve got you covered. It could be as simple as adding a custom field to your job or client card. Take a look at our existing projects to get an idea of what we do.

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Business Consulting

Drawing on considerable experience in the home/business services delivery sector, we offer advice on best practice and advanced workflow design and management. Whether you’re a new business or an established brand, we can help you kickstart a new project or support you to grow in leaps and bounds.

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Franchise Management Solutions

Thinking of franchising or already have a franchise that requires a powerful management and operations system? Our franchise management system is built for seamless interaction between franchisee and franchisor. Manage the end-to-end operations of your franchise network in one simple-to-use solution. From call centre management and reporting to automatic enquiry routing and instant access to franchisee accounts, we give you all the tools needed to run and manage your brand, giving you full control over your franchise and your customer service experience.

 
 
 
 
 
 
 
 
 
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